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We are looking for a Barback to support our Bartenders and the rest of our staff. You’ll assist with bar opening and closing procedures and perform various behind-the-bar tasks, such as restocking the bar and preparing garnishes.
If you’re interested in kickstarting your career in the hospitality industry, this is a great opportunity to get first-hand experience of how a bar operates.
Ultimately, you’ll help ensure that our guests get an excellent customer service and enjoy their time at our bar.
Note that, to be considered for this role, you should be legally authorized to work in a bar where alcoholic beverages are served and consumed. You should also be available to work in shifts, including evenings, weekends and public holidays.
About the role of Barback
High school education and or relevant training and experience required. Additional education preferred
Must have excellent mathematical and computer skills
Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates
Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations
Must have a comprehensive knowledge of service standards, guest relations, and etiquette
Monitor lobby traffic and control the flow of non-guests entering the hotel when needed
Accurately perform all cash handling and safety deposit box procedures
Have a full working knowledge and expertise of each shift including night audit
Ability to accurately use various office software
Transmit and receive messages using all communication avenues
Qualifications for Barback
Customer focused with excellent customer service skills.
Experience with Opera PMS and/or Colleague Advantage is a plus but not required.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to stand and move throughout front office and continuously perform essential job functions.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
You have excellent oral, written, and interpersonal communication skills