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Beauty Specialist Summary
We are looking for a Beauty Specialist to present, promote and sell a wide range of beauty products, including cosmetics and skin care creams.
Beauty Specialist responsibilities include suggesting products that address clients’ needs, demonstrating ways to use makeup items and providing product details like prices, ingredients and discounts. To be successful in this role, you should be a beauty expert, up-to-date with all the latest trends and able to offer exceptional customer service.
Ultimately, you will help us meet sales goals through building long-lasting relationships with our customers.
About the role of Beauty Specialist
High school education and or relevant training and experience required. Additional education preferred
Must have excellent mathematical and computer skills
Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates
Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations
Must have a comprehensive knowledge of service standards, guest relations, and etiquette
Monitor lobby traffic and control the flow of non-guests entering the hotel when needed
Accurately perform all cash handling and safety deposit box procedures
Have a full working knowledge and expertise of each shift including night audit
Ability to accurately use various office software
Transmit and receive messages using all communication avenues
Qualifications for Beauty Specialist
Customer focused with excellent customer service skills.
Experience with Opera PMS and/or Colleague Advantage is a plus but not required.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to stand and move throughout front office and continuously perform essential job functions.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
You have excellent oral, written, and interpersonal communication skills