Job Description for Call Center Supervisor

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Call Center Supervisor Summary

We are looking for a competent Call center supervisor to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. An excellent call center supervisor must have customer service and supervisory experience. The ideal candidate must possess great communication skills and be able to lead and motivate. You will be organized and reliable as well as results-oriented. The goal is to achieve drive excellent performance from your team that will bring sustainable business growth.

About the role of Call Center Supervisor

Qualifications for Call Center Supervisor

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