Job Description for Customer Service Trainer

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Customer Service Trainer Summary

We are looking for a Customer Service Trainer to educate our support, sales and customer service teams by conducting seminars and interactive courses. Customer Service Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you’re familiar with teaching soft skills like negotiation and problem-solving, we’d like to meet you. Ultimately, you will make sure our customer service representatives develop their skills and successfully address clients’ needs.

About the role of Customer Service Trainer

Qualifications for Customer Service Trainer

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